The human resources, presently consisting of more than 50% teenagers and children, are yearning for development and adequate health care. The average age of islanders is now that of 15. Major lack of valid of age workforce is cause for Caesars to be concerned given one must be an adult to service adult needs in this industry.
The population is an Ethnic mix of indigenous South Pacific tribes, Asian (Chinese primarily), African, French, Spanish, and since World War II, a sizeable number of Americans. Several religions present are indigenous 50% with the remainder closely divided between Christian, Buddhist, and Islamic.
The islander language consisting of numerous indigenous as well as English, Spanish, and French is diverse, at least. Religious practices and ethnic origins are vast and extremely diverse.
Terrorism is present within this small island country and outside of existing boundaries of Kava causing much concern for safety of potential guests visiting and partaking of the fruits of the island paradise presently. Management of the company has concerns that these terrorist activities could escalate.
Resources available
Natural resources present within this country are abundant and of much worth to the island community and world. These resources include petroleum, coffee, cocoa, spices, bananas, sugar, and natural gas. The benefits of projected tourism, existing fishing, and inexpensive labor are considered part of the resources available.
Help is available from local, state, and national governmental agencies to assist in this endeavor proposed by Caesars. Local businesses, community based organizations, and faith based groups are supportive of the efforts of our company and are willing to help our corporation in establishing its presence on the island.
Military aid is available to combat terrorism that is present internally and externally on Kava.
Worldwide health agencies, such as the World Health Organization (WHO) to aid in disease elimination, treatment, and education are needed to stabilize the population's health and provide affirmative action providing the company with a healthy and adequate workforce.
Organizational processes
Organizational processes of Caesars should be implemented in various stages considering the problems; establishment of our presence on Kava will be a difficult task and a lengthy commitment. Beginning the appropriate training of islanders that are able and ready to work is the first step following safety and health issues are resolved. Coordination of governmental agencies and military forces is of upmost necessity to begin any establishment of Caesars on Kava.
Human Resources
The workforce must be healthy to perform and serve a company of this size and perspective clientele. Stated on the website for the World Health Organization (2009) is the mission statement, which says, “It is responsible for providing leadership on global health matters, shaping the health research agenda, setting norms and standards, articulating evidence-based policy options, providing technical support to countries and monitoring and assessing health trends,” (WHO website, 2009). Contact and implementation of these services is the first recommendation one is making for the company to provide a presence on Kava.
Forces of Influence
Forces of influence that Caesars have to contend with on Kava are the health issues, language barriers, religious mindsets, and cultural differences, safety of employees, the weather, and ethical concerns. Ethical guidelines for our company on Kava are the same as stated on the Caesars website, “We conduct our business with honesty and integrity, and act in accordance with the highest ethical and legal standards,” (Harrahs, 2009).
Safety of employees and potential guests needs to be addressed because of the terrorism that exists in and outside of Kava. The initial financial cost is of concern, but the return of efforts made and action taken will yield profits to the company and all involved within the project.
Government regulations have been sketchy to date. The governmental regulations need to be provided to the company before any commitment is promulgated.
Recommendations
The main ethical question to be addressed by Caesars is, “How will the presence of our company on Kava impact the existing community?” Caesars wishes to provide a positive motivational influence for the peoples on Kava. Health care concerns need resolution and action taken. Education needs to be provided to break down barriers in communication. Governmental agencies and military intervention are both needed for Caesars to make a paradise of paradise. Government and military intervention are needed to end terrorist activity in and surrounding Kava.
Educational facilities need to be made available for language education on the island. Agreement about what language will be the main staple of the island must be decided upon. English is the primary language used by the company, and this is the preferred choice of Caesars.
Conclusion
In conclusion, there are many barriers for Caesars to hurdle to provide a presence on Kava. Some obstacles can be remedied and some cannot. Knowing the difference between the pros and cons is helpful in making a commitment to do business on Kava, but the bottom line is Caesars wants to establish a profitable business on the island and give residents inherent to the island opportunity. The main problem is establishment of a healthy workforce is needed. All problems of the island have an effect on this project and to be successful the task Caesars has taken on is for the long haul.
References
World Health Organization (2009). http://www.who.int/about/en/
Harrahs (2009). Harrahs Code of Commitment. http://www.harrahs.com/harrahs-corporate/about-us-code-of-commitment.html
Abstract
This paper is an evaluation of the present problems of Kava and the impact those problems have for Caesars providing a valuable presence by establishing operations within this island country. To establish operations on Kava internal and external factors must be considered. These forces of influence will be clearly defined. Identification of significant problems, diagnosis, and issues confronting management is the first concern of this evaluation. Second, Problems will be analyzed, supported by facts, by the representative of the company to provide feasible solutions for Caesars to have an active presence on the island. Considerations of risks and benefits to stakeholders will not be overlooked.
Decisions in Paradise
Mission statement and Goals
The mission statement of the business, “somebody has to win, it may as well be you,” says much about the ethical considerations implemented in this venture of Caesars providing a major presence on the island of Kava. Caesars mission statement on Kava is to provide prospective tourists and residents with a quality resort and casino that will inject financial gain for the island community, governmental agencies, and our company.
The goal of Caesars will be to not only provide services and establish a for profit resort and casino, but also to develop and use the people of Kava to market products, provide service, and entertainment to the local customer base on the island.
Ultimately, Caesars desires to build appeal for this tropical island as an international vacation destination to serve the global community making this a paradise to visit, gamble at, and profit in for the company, perspective stakeholders, and Kava residents.
By use of the decision model provided by University of Phoenix, (the college one attended), decisions in this process are better made and less confusing for the boss. These decision-making steps are as follows: a. Identify the problems; b. Define criteria, goals, and objectives; c. Evaluate effects of the problem; d. Identify causes of the problem; e. Frame alternatives; f. Evaluate impacts of alternatives; g. Make the decision; h. Implement the decision; i. Measure impacts.
The Problems and Challenges on Kava
In an effort to be considerate of the stakeholders involved one must consider the context of the problems listed, the issues that need to be addressed, and the elements of every problem on Kava. Stakeholders are valuable to the company and their perspective must be considered.
Kava is a significant island country in the South Pacific. Many natural disasters play havoc within this small significant country. These natural disasters include tidal waves, tsunamis, typhoons, hurricanes, tornadoes, floods, volcanic eruptions, and earthquakes. Complicated by the natural disasters is the petroleum spill that is affecting the eco-system, marine wildlife, and the integrity of beach property of the island.
Unfortunately, disease has become widespread due to the multitude of these disasters that have hammered this island country recently. The devastation of the HIV/AIDS virus present on this island is evident. Risk of the avian flu presents various concerns for the population that must be addressed.
Abstract
What is 'Critical Thinking'? When an important decision needs to be made and there are choices to make one must think about the problem or issue, this process is the beginning of critical thinking. One will demonstrate the steps taken and the thought process used in the art of critical thinking in this paper. As a dealer in a casino critical thinking is important and complex. Management must have the critical thinking to manage dealers and perform duties of leadership. How does management assure that critical thinking steps are being taken to come to a valid and competent decision daily? The research will concentrate upon the application of critical thinking and the choices of wise decision making.
Critical Thinking
Understanding the benefits to thinking critically is key to understanding the importance of each of the critical thinking components. “Critical Thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action,” (Paul & Scriven, 2004). From the statement made by Paul and Scriven, critical thinking is a process of applying decision making techniques and skills to come to a competent decision, or solution, for actions that need to be taken following a decision or a solution to a problem. This concept applied to everyday life becomes part of the thinking process for an individual when applied daily and consistently.
At the workplace, answers to questions need to be competent, timely, and effective for one to perform actions needed and competent decisions reached productively. This concept, used by the researcher, has proven the best criteria for performing duties in the workplace. Consistently weighing the outcome of one's decisions is critical in keeping employment. Sometimes the decision may not produce the outcome anticipated despite critical thinking steps, but decision modeling is imperative.
Application of Critical Thinking as a Dealer
Every day one must decide what to wear before leaving home and the appropriateness of the attire. Choosing the shortest route to take when traveling to the place of employment and being assertive by having adequate time for travel. Deciding to fuel the tank, add a quart of oil, or a candy bar for snack is important on the way to the workplace for added comfort. Thinking about where to park is another step in the critical thinking process when one arrives at the set destination. Choosing the entrance way is important because one entrance could be blocked, jammed by many attempting to get to work within time frame limits, or locked. Upon arrival, steps must be taken to ensure no concerns of tardiness, inappropriate appearance, guidelines of attire are met, personal belongings are placed in the proper area for storage (keys, purse, checkbook, etc.), prompt clocking in at the time clock (if a time clock is used), and work assignment for the day is understood by one. It is imperative to be on time, aware, personable, and knowledgeable of procedures, precise in all aspects of gaming, money distribution, and delivery of service in the casino industry. Taking into account all criteria are met by one at work, then it is time to service the guest.
Correct procedural gaming rules are taught by the employer and become an intricate part of the daily function of a dealer. All procedures are critical and one's performance must be accurate. Critical thinking is constant when handling $ 50,000.00 or more of a casino's money. Responsibilities of the casino cash can be stressful and demands thinking very carefully and precisely about what is in the float (storage in front of dealer on gaming table). After accuracy is checked by dealers, supervisors, and managerial representatives, the day begins for a dealer. The dealer is responsible for everything that happens at the game being dealt.
Discrepancies are dealt with severely and negative outcomes of actions can cost a dealer their career attained within a span of seconds. If critical thinking is unused by the dealer it would be the end of the line for that individual. All money must be accounted for and is counted at intervals.
The guest must be serviced and be dealt with adequately if a problem arises. If problems occur on live games it is the responsibility of the dealer to resolve the issue within allowable limits. If a resolution to a problem cannot be reached by the dealer with a guest, it is the responsibility of the dealer to inform management of all problems to attain permission and authority for effective solutions to be applied and implemented promptly.
If a dealer were void of critical thought processes in the delivery of cards, for example, the game being dealt would be invalid and assets would be immediately returned to the guest, causing loss of profits for the casino. Avoiding use of critical thinking during the counting of casino assets on a game would produce an incorrect count and jeopardize employment and induce negative results for the casino. All procedure is vital to the function of the dealer and the continuing efforts of the casino to provide exemplary service to guests.
Critical Thinking for Management
Management in a casino is expected to have critical thought about transactions being made, subordinates performance, guest needs, and company guidelines including ethical issues. These aspects that management has to think critically about in a casino, including the performance of the subordinates one is managing, are vital for the attainment of profits and service of guests. Management is not only the supervisor, but also the mentor for the dealer. Management functions in a casino daily to instill critical thinking steps to prevent conflict between the guest, casino, and dealer. Every procedure and demand made upon the dealer involves critical thinking which is a constant and must be used throughout the daily. This feat is achieved by management monitoring subordinates to ensure the critical thinking processes are implemented and practiced in a casino every minute of every day.
For a shift manager to have no concern of business being done on the casino floor would demonstrate to superiors he or she is not doing the job needed by the casino. There would be no career for an individual in the casino without critical thinking being present and practiced daily. The casino would promptly advise and replace any management that did not use critical thinking to come to valid decision making.
Conclusion
When decisions are needed critical thinking is an intricate part of the process. One has demonstrated the process in a minute form, the process of critical thinking is a step by step action valuable in any situation. Critical thinking is the first step in the resolution of problems or questions needing answers.
“Critical thinking affects the way we think, live, and decisions we make. Effective application of critical thinking both personally and professionally will provide the opportunity for better understanding about why others think differently and why or how we think the way we do,” (Elder & Paul, 2001).
References
Scriven, M., & Paul, R. (2004). The Center for Critical Thinking. www.criticalthinking.org/university/univclass/trc.html
Paul, R., & Elder, L. (2001). Critical thinking: Tools for taking charge of your learning and your life. Upper Saddle River, NJ: Prentice Hall.
I think that one of the biggest problems in the critical thinking process is identifying the problem and correctly identifying the causes. Goldratt has some good methods for handling this, including how do deal with problems caused by the "solutions."
Thank you for your comment Boudicca, Good Point! I totally agree with what you are saying about the solutions to any problem.
Framing the problem and determining the problem statement is key to successfully determining the best route to think out and implement for resolution with any problem. Just as gambling is a chance we take, solutions for a problem are equally as risky, would you agree?
It was early this May 2009, when I was looking out the window typing away on my computer when I suddenly realized there is another side to existance again. Funny how one can reminise about the past and suddenly one is living the emotions again.
In the spring of 2006 I met him. He was different from other guys that I had met in the past, he was a christian old skool biker. Forrest was his name and let me tell you he was a real man. Forrest wore a patch on his leather vest(that I picked out for him when he needed new chaps)that read,"In Memory Of Jesus". A cashier in Walmart made the comment,"He looks like a real biker" one day while we were in the store. He had a quirky smile and a sense of humor that would make you feel good. I will never forget the way he laughed, the radio playing the christian rock he loved, the true friendship he gave freely, and the honesty in his way of life that made him special. Forrest was a good man. He totally had me from the get go, I guess you could say I fell for him on sight. Then it ended.
We had not been a couple for two years when one autumn day in 2008 he called me. At the time, I was not happy with my boyfriend, we had been fighting. Forrest asked me if I would meet with him. Forrest was unhappy at the time with his girlfriend and I think he was just feeling the same as I was about my relationship. Neither of us wanted to hurt the our then partner either, but we discussed the possibility of reuniting. He told me how he wanted to spend time with me and we could make a decision, but neither of us really wanted to do that. He told me how he had feelings for me but I could tell he had more feelings for her. He mentioned how good of a girl my youngest daughter is and he had always loved her,too. We considered seeing a movie (Get Smart) at Tinseltown and went there to do so, but a phone call from home came I had to tell Forrest I had to go. My family needed me back immediately, ending our last few hours of visitation with one another. We parted friends bitterly and ashamed of ourselves for overlooking our present partners that were unaware of our meeting. I think we were a little mad at ourselves for almost going there.
I never saw Forrest again.
I was looking out the window typing away on my computer when I suddenly realized there is another side to existance again.
Suddenly, a bird came towards the window crashing into it while I watched in stunning bewilderment asking myself, "What the heck is wrong with that bird?" The bird had been doing this for three days. This bird did not do this just one time, but three or maybe even four times a day. That is when I had the sensation of a presence and I remembered my daughter telling me that she saw a man walking in the hall a few days before. You see, I was informed of Forrest's death in May 2009.
The day Forrest passed away, my daughter saw a man with no shirt and wearing silk boxers walking in the hall way from one room to the other. But, that would have been impossible because my boyfriend was not there, he was at work. I remember telling her she was imagining things because she and I were the only ones here. Later that day I was told Forrest had died the nite before.
Sitting in front of the window I am putting all of these facts together and this bird is trying to bring me a message I realized. I started tearing up and just started talking to Forrest and told him, "Forrest, I know you feel like you have unfinished business with me and my daughters, but we are going to be ok, I promise you, I will be ok and my youngest will be alright, too. I know you loved us, and we loved you too, but dont worry we are going to be alright and we will see you again on the other side." I meant every word of what I said and then the sunshine started shining brighter ending the dreariness of the shadowed sunshine that had been present that day. The bird that had made several attempts to come through the glass window never returned after I made peace with Forrest.
In a way, I think Forrest wanted to check on us before his spirit left this plane of existance. I now believe more than ever spirits can communicate with us, especially spirits that feel they have unfinished business or just want to make sure we are going to be ok.
Not much of a ghost story I guess, but it is real, just like he was to us and all of the ones that he touched in their lives. I can say that I know he was happy because he really did love the new girl and I think he is watching over her more intently than he is me and my daughters. Rest In Peace Forrest, I will always love you and remember you. We are all ok. We will "Get Er Done!"