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Our own little initiative in citizen journalism. Like everything on Mojo, 99% of what you'll see here is all you.
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Common Questions

Sales
Are you looking at the site as an incredible vehicle to gain awareness for your brand? Then you are truly exceptional among men and women, a giant in intellect, a scholar in the arts and mighty fine looking if you don't mind us saying so. Step right this way... http://www.LouisvilleMojo.com/Advertise.

Technical Support & Contact Us
Are you having a technical problem or a question about the site? If so, please check below. Alternately, you can post your question in the HELP & DISCUSSION FORUM. These are very useful tools that we've created in an attempt to further distance ourselves from you. If this fails, you can write us. We'll delegate your email to the top peon at the bottom of the totem pole. They in turn will probably forget about you, but if you're lucky you'll get a response. Don't expect us to be happy about it though.

To get started with technical support, please click a common question on the left, or select a topic below:

The Good Primer - an introduction to Mojo.
   
A welcome letter to newbies
Welcome to Mojo. We’re glad you came!

mojo n. - (1) a magic charm or spell (2) personal magnetism or charisma

Mojo is our free, local community website. Mojo is also community supported; we're nothing without you! It's not about us pushing stuff at you; it's about enabling you to promote yourself, entertain yourself, further your career, etc. Every day the Mojo community grows larger. In our largest Mojo cities, we have tens of thousands of users and literally millions of page views every single day.

Please keep in mind that Mojo is ONLY what you make of it. How you use Mojo is up to you. For some, Mojo is a great way to make new friends. For others, it's a dating site or a workday diversion. Bands and artists use Mojo to promote their art, and still others have found that they can network and further their careers, promoting their service or business via the site. Or, you might only use Mojo to find out what’s going on around town tonight.

How to behave on Mojo
Follow the same rules and etiquette that you would follow in the rest of your life. Mojo is not just an online community. Mojo is a sampling of the entire population of the city. Don’t say something on Mojo that you wouldn’t say to that person’s face if you saw them at the grocery store. The golden rule applies, always. Please treat others the same way you would want to be treated.

In regards to messaging others, there are simple rules of etiquette that one should follow:

1. Be polite, plain and simple.
2. Be specific and after reading a profile, let the person know why you chose to write them. (i.e. simply writing ‘hi’ is a rotten first message)
3. Be prepared to receive any type of response.
4. Be aware that most mofo do NOT want a massage (even with fresh fruit), and unless you know that the person may welcome your massage offer, it is probably best you do not cross that line. (it’s amazing that we have to even say this).
5. If a mofo asks you to leave them alone, just leave them alone. It’s not always personal, and it’s not always about you.

One of the best places to start when trying to feel out the mofo around you is in the forums. All forums are categorized, and all members are welcome to post. Please make sure you post in the right forum, or you risk having it removed by a moderator. In the forums, you can get a pretty good idea of some of the personalities that make up Mojo. Be aware that many people have an online persona and are quite different in real life. Do not confuse a forum with a real discussion with the individual. It’s just an easy and non-threatening way to banter with fellow mofo.

The best way to meet your new friends are at the various events in which they participate, (visit MOJO ON THE TOWN for more event details). Many mofo attend these events and are willing to introduce themselves. If you aren’t sure who the mofo are, look for the loudest people at these events and most likely you’ve found us. If not, feel free to ask - you’ll probably be pretty lucky.

When meeting people from Mojo, USE COMMON SENSE. We do not screen people when they sign up for an account, nor do we take any responsibility for information you share with them or what happens outside of the site. Anyone is allowed on Mojo provided they are over the age of 18 and can behave properly within our Terms of Service. If you wouldn’t go home with a stranger you met at the grocery store, don’t go home with someone you just met online. Again, it all boils down to common sense. The same rule applies with lending money, buying products off the classifieds, etc. etc. Use common sense and be prudent in your actions.

Most of all, be willing and ready to learn and accept many different types of people. Being open and accepting will ensure that you will make some wonderful new friends.

Enjoy Mojo... we’re thrilled that you’ve chosen to join our community!

If this does not answer your question, choose another topic or click here to contact support.


    Advertising: Can I promote my events / service on Mojo?
    Advertising: I want to advertise on Mojo, who do I contact?
    BIG ERROR - You've lost your mojo!
    Can you give me so-and-sos email, phone, IP address, etc?
    Does Mojo really love me?
    Freedom of speech and First Amendment issues
    Glossary - some Mojo jargon
    How a handful of idiots were arrested for playing 'pranks' on Mojo
    How do I stay safe online?
    I want to start/stop receiving the Periodic Mojo Newsletter
    I want to submit a picture for Mojo Salutes...
    I'm going to sue you!
    In what other cities do you have a Mojo site?
    Is Mojo really free?
    Keeping your private parts private! Privacy Issues
    Ten or more ways to be banned (dis-membered) from Mojo
    Where else can I get help on Mojo?
    Who are you people?
    Why is Mojo 18 and older only?
    Your Site Has Been Hacked! (Someone is accessing my account)
On Being a Mofo - signing up, password problems, your account, etc.
    Gimme my Mojo. How do I join?
    How do I change my password and/or email address?
    I am trying to change the email address I use with Mojo
    I can't seem to log off of Mojo
    I didn't get my confirmation email, now what?
    I keep seeing someone else's info. Help!
    I've forgotten my password.
    My account/password has been compromised!
    My browser / computer is having problems when on Mojo...
    When I attempt to login/join Mojo it says I have abused the system?
    Why does Mojo keep asking me to login?
    Why don't my 'link' or 'image' buttons work in the forums or hotbox?
All About Locals - creating your profile, the blacklist, posses, vouchers, etc.
    A mofo has passed away...
    Can I have multiple accounts/profiles on Mojo?
    Everything you need to know about the BLACKLIST
    Everything you need to know about the HOTLIST
    Everything you need to know about the POSSE
    Everything you need to know about the VOUCHERS
    How do I change my profile, age, etc?
    How do I create my profile?
    How do I remove my profile?
    How is the number for responses and profile views calculated?
    I can't get Mojo to accept the photo I've uploaded
    I'm moving through Mojo but the screens are not updating. I'm seeing old/wrong pages on Mojo?
    Inner Circle Payment Questions? Click here
    My "last login" date and time is not being updated on my profile.
    What is The Eye?
    Why does my profile/blog/etc look jacked up? (broken tables)
    Why hasn't my age updated on my profile / my birthday is wrong.
The Hotbox - your Mojo message center
    Can I see who I've messaged before? Can I retrieve a message I've sent?
    How do I send a broadcast to my posse?
    How do I send a message to another mofo?
    How do I start/stop receiving hotbox notifications in my regular email?
    How to write an effective hotbox message
    I received an email notice, but when I visit the site there is nothing in my hotbox?
    I'm having trouble accessing Mojo on my phone.
    I'm receiving harassing/threatening hotbox messages. What do I do?
    Regarding hotbox content
Live Groups
    Creating a Mojo Live Group
    How do I add other moderators to my live group?
    How do I make events appear in my Mojo Live Group?
    How do I make the music player appear in my live group?
    The rules for Mojo Live Groups
    Why was my live group deleted?
The Happenings Calendar
    How do I add / edit a HAPPENINGS (calendar) event on Mojo?
    Why was my event deleted? (What NOT to do when posting events)
Hawking Your Crap on Mojo (classifieds)
    How do I add / edit a classifed ad on Mojo?
    WARNING! Sellers beware...
    Why was my ad deleted? (what NOT to do in Classifieds)
The Mojo Forums
    Can I be a moderator?
    Forum rules and etiquette... a must read!
All Things Photos - profile pictures, photo galleries, mo'fone, and more
    File types and size limitations
    Photo Galleries
    Profile Pictures
Channels - more of the good stuff
    How do I get published on Mojo?
    So, yeah, what are these channels all about?
Deleting profiles - Why was I deleted? Will you delete someone for me?
    Hey, I don’t have the hotbox anymore, but so and so said such and such in a hotbox to me. Can you delete him?
    Hey, you deleted me for no reason! You just took my ex’s word for it and deleted me for no reason and she’s a liar with bad breath!
    I got deleted for harassing so and so. But they started it!
    I met this guy on Mojo and he won’t stop calling me on the phone/ messaging me on yahoo / showing up at my house. Can you delete him?
    i wanna kno what happend to my profile? I wasnt doing any thing wrong...
    I'm done with Mojo. Please delete my profile.
    Please reinstate my profile.
    Why was I deleted?
Problems with another member
    I received a threatening/ crude/ harassing hotbox.
    Some really pretty lady messaged me and said she needs me to send money to Nigeria so she can get home to Kentucky and be my girlfriend. Should I?
    Someone is attacking me on their profile / in their blog / in a voucher.
    Someone is harassing me in the forums
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