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Local Resources

Common Questions

Sales
Are you looking at the site as an incredible vehicle to gain awareness for your brand? Then you are truly exceptional among men and women, a giant in intellect, a scholar in the arts and mighty fine looking if you don't mind us saying so. Step right this way... http://www.LouisvilleMojo.com/Advertise.

Technical Support & Contact Us
Are you having a technical problem or a question about the site? If so, please check below. Alternately, you can post your question in the HELP & DISCUSSION FORUM. These are very useful tools that we've created in an attempt to further distance ourselves from you. If this fails, you can write us. We'll delegate your email to the top peon at the bottom of the totem pole. They in turn will probably forget about you, but if you're lucky you'll get a response. Don't expect us to be happy about it though.

To get started with technical support, please click a common question on the left, or select a topic below:

The Good Primer - an introduction to Mojo.
    A welcome letter to newbies
    BIG ERROR - You've lost your mojo!
    Can you give me so-and-sos email, phone, IP address, etc?
    Does Mojo really love me?
    Freedom of speech and First Amendment issues
    Glossary - some Mojo jargon
    How do I stay safe online?
    I'm going to sue you!
    Where else can I get help on Mojo?
    Who are you people?
    Why is Mojo 18 and older only?
   
Your Site Has Been Hacked! (Someone is accessing my account)
We hear this all the time, and it's been wrong going on eight years now. What's happened is that YOUR ACCOUNT has been compromised, due to no fault of ours, and it's now up to you to fix it.

FIRST things first... change both your MOJO password and your EMAIL password. If someone has access to either, they can access your Mojo account (the email allows them to get a "password reminder").

SECOND - The above will fix 9 out of 10 issues. However, if you find your account is still compromised, it's possible that your Internet connection itself is compromised. For instance, if you're using an "Open" wifi hotspot, there is no security whatsoever in what you send and receive. Your Mojo, email and much, much more can all be compromised quickly.

THIRD - If that's not the case, it's possible that the computer you're using has "key logging" or "spyware" installed on it. This type of software records everything that someone does or types while on their computer and can then be read at a later date by the perpetrator. To clear up this sort of problem, I'd recommend a software program called SUPER ANTISPYWARE. You can Google it up and run it yourself.

Good luck!

Team Mojo

If this does not answer your question, choose another topic or click here to contact support.


On Being a Mofo - signing up, password problems, your account, etc.
    How do I change my password and/or email address?
    I am trying to change the email address I use with Mojo
    I didn't get my confirmation email, now what?
    I keep seeing someone else's info. Help!
    I've forgotten my password.
    My account/password has been compromised!
    My browser / computer is having problems when on Mojo...
    When I attempt to login/join Mojo it says I have abused the system?
    Why does Mojo keep asking me to login?
    Why don't my 'link' or 'image' buttons work in the forums or hotbox?
All About Locals - creating your profile, the blacklist, posses, vouchers, etc.
    Everything you need to know about the CHAT POSSE
    Everything you need to know about the HOTLIST
    Everything you need to know about the IGNORE
    How do I change my profile, age, etc?
    How do I remove my profile?
    I can't get Mojo to accept the photo I've uploaded
    I'm moving through Mojo but the screens are not updating. I'm seeing old/wrong pages on Mojo?
    My "last login" date and time is not being updated on my profile.
    Payment Questions? Click here
    Why does my profile/blog/etc look jacked up? (broken tables)
    Why hasn't my age updated on my profile / my birthday is wrong.
The Hotbox - your Mojo message center
    Can I see who I've messaged before? Can I retrieve a message I've sent?
    How do I send a broadcast to my posse?
    How do I send a message to another mofo?
    How do I start/stop receiving hotbox notifications in my regular email?
    I received an email notice, but when I visit the site there is nothing in my hotbox?
    I'm having trouble accessing Mojo on my phone.
    I'm receiving harassing/threatening hotbox messages. What do I do?
The Mojo Forums
    Can I be a moderator?
    Forum rules and etiquette... a must read!
Problems with another member
    I received a threatening/ crude/ harassing hotbox.
    Some really pretty lady messaged me and said she needs me to send money to Nigeria so she can get home to Kentucky and be my girlfriend. Should I?
    Someone is attacking me on their profile / in their blog / etc